Your personal information and account data matter to us. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain English that is easy to follow.
These six points summarise how d10d treats your personal data. The full policy details follow below.
All data exchanged between your device and the d10d platform is protected by SSL encryption — whether you are logging in, depositing PHP, or playing a game.
Identity documents submitted during KYC verification are used solely to confirm your eligibility and protect your account. They are not shared with advertisers or third-party marketers.
d10d does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the d10d platform ecosystem.
One-time password (OTP) verification is used during login and sensitive account actions. This adds a direct layer of protection against unauthorised access to your d10d account.
You can request access to, correction of, or deletion of the personal data d10d holds about you. Contact support and we will handle your request within a reasonable timeframe.
d10d is built for Filipino players. Our data collection, storage, and processing practices are designed around serving the Philippine market — not a generic global template.
This Privacy Policy applies to all users of the d10d online gaming platform, accessible at d10d.net and through the d10d Android APK and mobile browser experience. It covers how d10d collects, uses, stores, and prot ects your personal information when you register an account, play games, make PHP deposits or withdrawals, or interact with any part of the platform.
By creating a d10d account and using the platform, you acknowledge that you have read this Privacy Policy and agree to the practices described here. If you do not agree, you should not create an account or continue using the platform.
d10d collects personal information in two main ways — information you provide directly when you register and use the platform, and information collected automatically when you access the site or app.
Information you provide directly:
Information collected automatically:
The personal data d10d holds about you is used for specific, legitimate purposes connected to operating your account and the platform. We do not use your data for unrelated commercial purposes.
| Purpose | Data Used |
|---|---|
| Account creation and login | Name, email, mobile number, OTP records |
| Identity verification (KYC) | Full name, date of birth, address, government ID |
| Processing PHP deposits and withdrawals | Bank account or e-wallet details, transaction records |
| Fraud prevention and security monitoring | IP address, device data, login history, session records |
| Responsible gaming tools | Session time, betting activity, account limits set by you |
| Customer support responses | Support messages, account history relevant to your query |
| Platform performance and improvement | Aggregated, anonymised usage data |
We may also use your registered contact details to notify you of important account changes — such as password resets, withdrawal confirmations, or updates to these policies. Promotional communications, if any, will only be sent where you have not opted out.
All deposits and withdrawals on d10d are processed in Philippine Peso (PHP). When you make a PHP transaction through a supported local channel — such as a Philippine bank transfer or an e-wallet like GCash or Maya — certain transaction details are recorded in your d10d account history.
Payment data may be retained for longer than other account data where required for financial record-keeping purposes. The exact retention period is described in the Data Retention section below.
d10d does not sell your personal data. We share information only in the limited circumstances described below, and only to the extent necessary for each purpose.
Beyond the circumstances above, your personal data stays within the d10d platform environment. We do not share it with advertisers, data brokers, or social media platforms.
d10d uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how the platform is being used so we can improve it.
You can manage or disable cookies through your browser settings. Note that disabling session cookies will prevent you from staying logged in to your d10d account. The platform's core security functions rely on session identifiers that are delivered via cookies.
Protecting the personal and financial data of d10d players is a core responsibility. The following security measures are in place across the platform:
While d10d takes all reasonable technical precautions, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your OTP with anyone.
d10d retains your personal data for as long as your account is active and for a reasonable period after account closure to meet our legal and operational obligations. Specific retention principles include:
When data is no longer needed for its original purpose and there is no legal reason to keep it, d10d will delete or anonymise it securely.
As a d10d account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team with your request.
d10d will respond to data rights requests within a reasonable timeframe. Some requests — particularly deletion requests — may be limited where we are required to retain data by law or to protect the interests of other parties.
d10d is strictly an adult platform. Players must be at least 21 years of age to register and use the platform. We do not knowingly collect personal data from anyone under 21.
Age verification is part of the account registration process. If d10d discovers that an account was created by or is being used by someone under 21, the account will be suspended immediately. Any funds held in that account will be handled in line with our Terms and Conditions and applicable law.
d10d may update this Privacy Policy from time to time to reflect changes in how the platform operates, new security practices, or updates to applicable laws. When material changes are made, the "last updated" date at the top of this page will be revised.
For significant changes, we may also notify registered players through their registered mobile number or email address. Your continued use of d10d after an updated policy has been posted means you accept the revised terms. If you disagree with a change, you should stop using the platform and may request account closure through support.
If you have any questions about this Privacy Policy, want to exercise a data right, or have concerns about how your information has been handled, contact the d10d support team directly.
Support is available in English. We aim to acknowledge all privacy-related requests promptly and resolve them as efficiently as possible.
Now that you know how we handle your data, create your free d10d account, fund it in PHP, and start playing on one of the Philippines' most straightforward online gaming platforms.